MySampark

MySampark provides an AI-driven system that answers visitors on websites and social channels by using the business’s own product catalog, pages, and FAQs. It handles comments, DMs, and posts, and can hand over conversations to a human when needed. The tool targets businesses that want to automate repetitive inquiries while maintaining control over responses.

The platform installs with a single snippet and detects installation automatically. It supports multi-channel interactions by connecting website chat, Instagram, and Facebook through official APIs, enabling replies that originate from the business’s own data rather than generic AI outputs.

MySampark emphasizes the use of real prices, stock, and product knowledge in replies. The system pulls from a catalog, size charts, and FAQs to answer questions, and it allows human handover to ensure accuracy and context in complex conversations.

The product promotes a single workspace for managing conversations, campaigns, analytics, and partner marketing across multiple channels. It is designed to keep teams in control when offline, and to maintain consistent brand replies across website chat, social posts, and DMs. The platform supports multi-workspace management for agencies and partners.

Use cases

• Automate website chat, Instagram and Facebook comments and DMs