Botmaker

Botmaker provides a platform for creating AI agents that handle sales, customer support, and other processes, connecting to multiple channels and enabling automated conversations. It targets teams and businesses that want to automate interactions, while keeping human support available when necessary. The platform emphasizes autonomous agents and channel connectivity to streamline workflows.

Botmaker orchestrates AI-driven conversations by designing, deploying, and supervising autonomous agents that can handle messaging, email, and voice interactions at scale. It highlights control through prompts and a management system to ensure actions align with business rules and policies.

Botmaker offers various AI agent capabilities, including messaging across channels, email handling, and voice automation. It provides live chat, notifications, dashboards, and integrations with CRMs, ERPs, payments, and APIs to support end-to-end workflows.

Botmaker documents plans and platform options, including self-service and account management models. It also describes supported channels, integrations, and security certifications.

Use cases

• Sales and lead generation
• Order management