Myna

Myna is a platform for building conversational AI agents that automate customer interactions across channels. It targets teams who want to deploy agents that can qualify leads, answer questions, resolve issues, and book appointments without relying on traditional scripts. The system supports multiple roles and industries, offering tools to design, test, and deploy agent-driven workflows. It focuses on enabling scalable, multi-channel conversations with governance features.

Myna provides a workflow-centric environment where agents can be created, tested, and published. Builders can wire sub-agents, triggers, and operations in a visual Studio-like workspace, starting from templates or custom flows. It emphasizes integration with databases, CRMs, and external tools while maintaining control over the logic and outcomes. The platform handles compliance, channel-specific behavior, and monitoring to support enterprise needs.

The tool emphasizes a modular runtime that runs complex reasoning and tool use within defined policy gates. It offers a dedicated composer to assemble replies from confirmed results, and it enforces safety with deterministic checks, post-gates, and structured tool calls. The system is designed to run across multiple channels and to provide a consistent experience while enabling customization for different clients or use cases.

It highlights features like white-label capabilities, an agent marketplace with templates, and a unified analytics and reporting layer. The platform emphasizes governance, testing, and the ability to plug in external APIs while keeping interactions auditable and controllable.

Use cases

• Agencies can white-label the platform and resell agents with controlled costs and rebilling.