NextPhone

NextPhone is an AI receptionist and answering service for law firms and service businesses that need calls answered around the clock without hiring extra staff. It answers in two rings, 24/7 or only when a team is unavailable, and sends only the calls that actually need a human's attention.

NextPhone learns a business from its website, including services, prices, hours, and FAQs, so it can answer callers with real information instead of a script. It qualifies each caller by asking relevant intake questions, checks a connected calendar to offer and book open appointment times, texts a confirmation, and gives a warm transfer with context when a call needs to reach a person.

It speaks in 30 natural voices and answers bilingually across 14 languages, switching the moment a caller does. After every call, a summary, transcript, recording, and any booked appointment are sent by text and email, and details sync directly into tools like Clio, Lawmatics, MyCase, and more than 100 other CRMs, plus calendars, Zapier, and webhooks.

NextPhone starts at $199/month flat for the self-setup Pro plan with unlimited calls and 24/7 answering. A Growth plan at $299/month has NextPhone build and tune the agent, and a Scale plan at $599/month adds custom call flows, 10+ transfer destinations, and two-way texting. Every plan includes a 7-day free trial.

Use cases

• Qualifying a personal injury intake call for a law firm
• Recognizing a returning caller and skipping already-answered questions