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Social Places

Multi-location marketing, simplified.

Monthly visits
4.2K
Added
Mar 10 2024

About Social Places

Social Places provides a platform and managed service for multi-location brands, unifying listings, reviews, social, ads and bookings in one workspace. The platform combines software, AI and people to execute strategy at scale, with a focus on central control and execution rather than pure self-service tools.

The product works by syncing data across platforms and offering a managed service that cleans data, formats listings, verifies locations, and handles rogue listings. It emphasizes that the software and AI are paired with a team that builds and runs the strategy, so results do not rely solely on the user.

Main capabilities include listings management, reputation monitoring and responses, social management, local ads, bookings, and AI reports. The platform offers a single workspace for multiple modules, with AI-assisted insights and an execution-focused approach.

It highlights a managed-service component and broad geographic reach.

Use cases

  • Multi-location brands managing listings, reviews and social
  • Brands needing AI-driven reports and insights

Key features

  • Unified inbox for all locations and platforms
  • AI-drafted replies and sentiment analysis
  • Listings management and protection
  • Store locator synced with listings
  • Menu and product management across locations
  • AI reports and insights with scheduled delivery

Pros and cons

Pros

All-in-one workspace for multiple modules
Managed service component

Reviews

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Frequently asked questions

Which platforms do you sync my listings to?
All the popular social and mapping platforms - Google Business Profile, Apple Maps, Bing, Facebook, Instagram, TripAdvisor, Trustpilot, HelloPeter, Waze, TomTom and Garmin.
Do you offer a managed service, or is it self-service software?
Both. You get the platform, plus a managed service: our team cleans your data, formats each listing to best practice per platform, verifies pin placements via reverse geo-coding, Street View and manual checks, claims and verifies profiles, and manages rogue listings for you.
How do you keep my location data accurate across the ecosystem?
We cleanse and standardise your data, geocode it for accurate map pins, and lock brand-critical fields against unauthorised edits. We continuously monitor for changes and rogue or duplicate listings, then revert, merge or suppress them so customers only ever see the right information.

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