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Lyro AI Agent

The AI agent customers want to talk to

Pricing
Paid
Plus

About Lyro AI Agent

Lyro AI Agent resolves customer questions by learning from your data and speaking like your best agents. It handles recurring tasks and answers using only your content to stay on brand and accurate. It integrates with your current stack and does not require migration, aiming to improve support quality across channels.

Lyro AI Agent is designed to be tailored to your needs with guardrails and control. You can set escalation rules, monitor conversations in real time, and intervene when necessary to maintain high service standards. It emphasizes accuracy and alignment with your knowledge base while providing a customer experience.

Lyro AI Agent offers custom training and guidance options for complex cases. It supports multiple languages and connected channels, enabling consistent responses across live chat, social messages, and email.

Lyro AI Agent can be deployed quickly on your site with a few clicks. Feeding it your support content lets it start solving issues from day one, while ongoing review and knowledge updates improve performance over time.

Use cases

  • Automate responses to common questions
  • Handle repetitive tasks like order updates

Key features

  • Multi-channel support
  • Language support
  • Handoff to human agents
  • Knowledge-base-driven responses
  • Real-time monitoring
  • Analytics and optimization

Pros and cons

Pros

Integrates with existing tools

Pricing

Plus
$300
mo.
  • Custom Billable conversations
  • Premium support
  • Dedicated Success Manager
  • Departments
  • OpenAPI
  • Custom limits
  • Custom number of seats

Reviews

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Frequently asked questions

What counts as a Lyro conversation?
A Lyro conversation is a customer interaction initiated through any channel integrated with Tidio that has at least one reply from our AI agent.
Is Lyro free?
It's free to try. Every Tidio account starts with 50 Lyro conversations for free.
How does Lyro Connect work?
Lyro Connect is the easy way to access Lyro without changing your support platform. Integrate Lyro with your existing support solution through Lyro Connect and share your support content.

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