Flame Analytics

Flame Analytics is an analytics platform for physical spaces that integrates video with other data sources to enable fact-based decisions. It focuses on privacy, accuracy and performance, turning CCTV infrastructure into real-time insights without biometrics. The tool supports organisations aiming to optimise venue performance, customer experience and operational efficiency across multiple locations.

The company presents its mission as bridging the offline and online worlds by providing digital tools for the physical world to understand customers and connect with them.

Flame emphasizes a privacy-first approach and interoperability, highlighting that its AI processes data anonymously and does not rely on biometric identifiers. It describes a scalable, cloud-based platform that can be deployed across venues and integrated with existing CCTV and data ecosystems.

Flame invites potential users to request a demo to see how the platform can help understand visitor value, optimise performance and connect with customers using data-driven insights.

Use cases

• Retailers and malls optimize visitor experience, conversion and operations with real-time insights.
• Public venues and hospitality spaces manage crowding and service levels.
• Banks and transport hubs size staff and improve queue management.