FileBrain Pro is a platform for building AI assistants that answer customer questions from a business's own materials. It is aimed at businesses such as online schools, HR teams, e-commerce stores, and hotels that want to automate routine support on their website, Telegram, GetCourse, or Prodamus.XL without losing control of each conversation.
A business adds documents, PDFs, websites, or YouTube content as source material, then configures when the assistant answers, asks a clarifying question, or hands the conversation to a person. The assistant uses retrieval-augmented generation to find relevant material and an LLM to compose a reply, and answers can be tested in a Playground before the assistant is connected to real customers.
FileBrain Pro includes a visual flow builder for conversation logic, a hosted knowledge base and vector database, webhooks and API integrations, and an embeddable chat widget for websites. It supports PDFs, documents, websites, and YouTube as source material, and offers custom AI logic, workflow automation triggered by chatbot events, and secure masking for sensitive values.
FileBrain Pro charges per use starting from 0.01 credit per request, where 1 credit equals $1 and free credits are given after registration; a minimum top-up pack is 10 credits. Users can bring their own LLM API key or use FileBrain's platform key billed per model from a published token price table, and professional setup or support services start from $400 or $200 per project.
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