About Cognitiev Studio

Cognitiev Studio is an AI voice-agent platform for Indian businesses that answers, calls, qualifies, reminds and books appointments in a caller's own language, from Hindi, English and Hinglish to Haryanvi, Bhojpuri and Arabic. It is built for industries such as e-commerce, lending, real estate, clinics, auto dealers, education, logistics, hospitality, home services, and hiring. A companion product, Cognitiev CRM, keeps every call, email and message on one customer record.

A business pastes its website URL and picks a voice, and Cognitiev Studio reads its pages, prices and FAQs to draft an agent already grounded in that business. The agent can be given per-agent prompts, a knowledge base and tools so it can look up an order, raise a ticket or call a webhook mid-call. Campaigns are run by uploading a CSV or connecting a Google Sheet, with calling windows, pacing controls and do-not-call checks built in.

The same agent switches language the moment a caller does, without a menu or handover, and can be cloned from a short recording of a founder or best agent. It checks real free slots in Google Calendar or Outlook to book, reschedule or cancel meetings, and every active call can be followed live with its transcript, sentiment and latency, with a one-click take-over. Voice, WhatsApp, Instagram, Facebook, LinkedIn, SMS and email collapse into a single customer record in Cognitiev CRM.

Cognitiev Studio connects to a business's existing SIP trunk or Indian business numbers, or provisions numbers itself, and embeds as a voice and chat widget on a website. Automations file a CRM lead when a call is rated hot, create a call-back task after a missed call, and email a summary after every call, with custom flows sent on through Zapier, Make or n8n.

Use cases

Confirming cash-on-delivery orders before shipping
Recovering abandoned carts for D2C fashion brands
Reminding loan borrowers ahead of an EMI due date
Calling real estate leads while they are still warm
Renewing insurance policies before they lapse

Key features

Builds a voice agent automatically from a business's website
Switches language mid-call to match the caller
Clones a voice from a short recording
Looks up orders, raises tickets and calls tools mid-call
Books, reschedules or cancels meetings in Google Calendar or Outlook
Runs outbound calling campaigns from a CSV or Google Sheet
Live call monitoring with transcript, sentiment and latency
Omnichannel inbox across WhatsApp, Instagram, Facebook, LinkedIn, SMS and email
Automations that capture hot leads and follow up missed calls
Includes a pipeline CRM that logs every call, email and WhatsApp message

Pros and cons

Pros

24/7 call coverage so no lead waits for the next shift

Do-not-call opt-outs honoured before every campaign dial

A human can take over any live call in one click

Reviews

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