Chatzy AI

Chatzy AI provides an AI-driven platform to deploy agents that handle Sales, Customer Support and Operations across multiple channels. It offers an inbox that consolidates conversations from WhatsApp, voice, web chat, Instagram, Messenger, and Telegram, with AI agents able to reply instantly and humans stepping in when needed. The system routes by intent, sentiment, or SLA and keeps customer history linked to the conversation.

Chatzy AI connects to business data sources so agents can use knowledge in conversations. It supports Website URL, File Uploads (PDF, DOC, TXT), Media Files, Shopify catalogs, and Google Sheets & Drive to inform agent responses. This enables informed conversations across channels in real time.

The tool enables building enterprise-grade AI agents quickly, from setup to deployment, with steps for Knowledge, Settings, Actions, and Optimize to guide configuration. It emphasizes human takeover and context retention across channels.

The product outlines plans, platform availability, integrations and limits that govern usage, including multi-channel deployment, data sources, and channel-specific capabilities. It presents options to scale through different plans and add-ons while outlining platform constraints and supported integrations.

Use cases

• Qualify leads, nurture pipelines and close deals across channels
• Automate customer support and operations at scale