Chatsistant

Chatsistant is a multi-agent conversational AI framework for building custom chatbots and AI assistants for a website or business. It combines retrieval-augmented generation, automation and support tools, and gives access to models from OpenAI, Google, Anthropic, DeepSeek and Groq. It is used by startups, small businesses, growing teams and enterprise organizations that want an assistant trained on their own data.

The chatbot is trained on data a business connects to Chatsistant, including crawled website pages and sitemaps, uploaded PDF, Word, TXT, CSV, XLS and XLSX files, images, question-and-answer pairs and YouTube video transcripts. After the material is vectorised, built-in debugging tools let an operator review, curate and clean the extracted chunks so answers draw on the intended source. An AI Supervisor decides in real time which agent handles each query.

Beyond answering questions, Chatsistant's agents can call custom tools over webhooks to take actions such as booking meetings, processing returns or routing a conversation to a human agent. A live chat option lets a team member take over a conversation directly from the inbox. The platform connects to Zapier, Make, viaSocket, Activepieces, Boost.space, Pipedream and Integrately, and a Native MCP connection lets ChatGPT read, or where enabled write, a connected Chatsistant account.

Chatsistant runs as a web-embedded widget on any CMS or website and exposes an API with webhooks for custom integrations. Paid plans run from Essential at $10/mo to Enterprise Max at $500/mo, each adding chatbots, storage, AI agents, context window and message credits. A Launch plan is available at no cost, and every paid plan starts with a 30-day free trial that requires no credit card.

Use cases

• Resolving repetitive customer support tickets automatically
• Capturing and qualifying leads from a website
• Booking appointments through natural-language chat
• Handling after-hours legal intake and case routing
• Answering questions from an internal knowledge base
• Handling non-clinical healthcare questions and scheduling