Alterra

Alterra.ai is a Deep Learning, natural language processing startup that makes AI assistants available for every business. From sales to customer support, IT to HR scenarios, our virtual agents can help you to automatically answer common questions from your customers and employees. Alterra Answers is powered by Alterra NLP Engine, which converts natural language questions and commands into formal queries a computer can understand. Our NLP Engine is the most accurate on the market and yet is 1,000x faster than recurrent neural networks (RNN). We love the “learned, not coded” paradigm of Deep Learning. Accordingly, you can set up Alterra Answers for your business without writing a single line of code. The artificial neural networks that we construct can learn from your knowledge base and conversations between humans.

Artificial neural networks learn from conversations between humans. Powered by Alterra NLP Engine. The engine converts natural language questions and commands into formal queries a computer can understand.

Alterra Answers can deliver instant answers in a website chat, in messengers, via email, SMS, in apps, and more. Platforms Alterra Answers can be integrated with live chat apps, customer support and contact center solutions, etc.

Alterra Answers works well with your team: reduces repetitive questions escalates complex questions to humans provides AI-powered prompts that help agents reply to customers faster

Use cases

• Alterra Answers answers questions about a company and products wherever customers ask.