Zipchat AI Chatbot & Live Chat
Zipchat AI Chatbot & Live Chat provides AI-powered chat across channels for Shopify stores, enabling sales and support.
- Monthly visits
- 75.7K
- Pricing
- Freemium
- Free, Starter, Pro, Scale
- Added
- Apr 08 2023
About Zipchat AI Chatbot & Live Chat
Zipchat AI Chatbot & Live Chat is a proactive Shopify AI chat and live‑chat assistant designed to turn customer support into sales. It greets shoppers across Live Chat, WhatsApp, Instagram and email, and the AI Agenthandles order tracking, discounts, product recommendations, upsells, returns and refunds, cart recovery and FAQ automation. It operates across all channels, with multilingual and self-training capabilities to adapt over time, and connects inside any software from CRM to checkout.
The tool acts as an AI chat assistant and live chat operator that supports 24/7 customer service. It emphasizes proactive engagement and cross‑channel communication, integrating with various tools and platforms used by stores. It aims to automate routine interactions while remaining capable of handling complex inquiries when needed.
Zipchat AI Chatbot & Live Chat presents as an AI sales and support solution that combines product discovery, cart recovery, and customer service. It emphasizes being multilingual and capable of self‑training, to improve responses and expand capabilities over time.
The app is positioned for Shopify merchants seeking to automate customer engagement and drive revenue through AI-assisted chat across multiple channels, including WhatsApp and social messaging apps.
Use cases
- Customer support automation for Shopify stores
Key features
- Real-time AI chatbots and live chat across multiple channels
- Automated order tracking, discounts, and product recommendations
- 24/7 customer support with multi‑channel coverage
- Multilingual and self-training AI
- Ability to connect inside other software (CRM, checkout, etc.)
- Channels supported include Email, Live chat, Chatbot, Phone, Social media
- Agent analytics and encryption for security
Pros and cons
Pros
Pricing
- 120 AI replies/m
- Around 50 conversations/m
- Training on 100 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- 750 AI replies/m
- Around 300 conversations/m
- Training on 1,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- 3,000 AI replies/m
- Around 1,250 conversations/m
- Training on 75,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- 6000 AI replies/m
- Around 2,500 conversations/m
- Training on 300,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
Reviews
Frequently asked questions
What is Zipchat AI Chatbot & Live Chat for Shopify?
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