Zapier

Zapier is an automation platform that connects apps and services to help teams automate repetitive tasks. It supports users across different sizes, from startups to large organizations, enabling building AI-powered workflows that cross multiple tools. The platform lets users start with their preferred AI tool, then run and govern trusted workflows on Zapier, all without writing custom code. It emphasizes a centralized way to manage automation across the business and to extend workflows beyond a single application.

Zapier works by creating Zaps, automated workflows that complete work across connected apps without prompting anyone each time. Users can build workflows that run on a schedule or in response to events, with logic and conditions that fit real-world processes. The service connects to 9,000+ apps and supports AI tools, while offering granular permissions so teams can see who did what. It also includes features like self-healing workflows and an AI manager to monitor and adjust runs as needed.

Zapier provides governance features for large teams and enterprises. It lists enterprise-grade security, SSO and user provisioning, domain restrictions, and managed app connections, with visibility into every action and workflow. It also supports Bring Your Own Model (BYOM) and an SDK for developers. The platform is designed for organizations of all sizes, from Fortune 500 to first-time founders, and is used to implement workflows across departments, with workspaces to keep teams organized.

Use cases

• Automate multi-app workflows by connecting 9,000+ apps and AI tools
• Run scheduled workflows and event-driven automations
• Monitor and govern automation from a central place