WiiChat

WiiChat is an AI agent platform designed for omnichannel automation and real‑time interactions across messaging channels. It targets teams handling customer service, sales, and operations, enabling automated replies, handoffs, and data capture without heavy development. The tool integrates into existing workflows and aims to reduce manual work by routing conversations and automating standard inquiries.

The platform operates by centralizing conversations from multiple channels into a single inbox where an AI agent handles first responses, qualification, and routing. When needed, human agents can intervene with complete context preserved. It supports voice, text, and document handling and maintains a unified history per customer across channels.

WiiChat emphasizes a visual workflow builder and API-first architecture, enabling fast setup for channels like WhatsApp via the official API. It offers tools for automation, analytics, and collaboration across a business, with emphasis on data handling and compliance.

Plans and access include a trial period and an Enterprise option with customized implementations, dedicated support, and SLA commitments.

Use cases

• AQUISIÇÃO: Dispare campanhas segmentadas via WhatsApp e Instagram, nutra leads automaticamente e meça conversão por canal — tudo sem depender de dev.
• CONVERSÃO: Qualifique leads em segundos, envie propostas automáticas e agende follow-ups sem esforço manual.
• RETENÇÃO: Resolva até 80% dos tickets automaticamente com um agente treinado no seu produto.
• PESSOAS: Automatize triagem de candidatos, agendamento de entrevistas e onboarding de novos colaboradores direto pelo WhatsApp.