Wallu

Wallu is an AI support bot for Discord designed to answer questions from knowledge bases, documents, and sources in the language of the user. It can read screenshots and messages, interact inside tickets, and escalate when staff input is needed. The tool learns from existing docs, websites, and channels, so its responses evolve as content changes. It operates within Discord channels and tickets and can work with various ticket bots to manage support workflows.

Wallu can be invited to a server and configured through an admin setup flow. It supports knowledge imports from websites, GitHub, PDFs, and past Discord channels, and can be guided by setup agents or by plain language instructions to tailor behavior and knowledge sources.

Wallu's main capabilities include answering from imported knowledge, handling multi-language questions, reading images and transcripts, and maintaining context for multi-message conversations. It can be deployed across tickets and channels, with configurable rules and escalation prompts for complex issues.

Wallu has plans that include a free tier and paid plans with a 7-day free trial. It supports multiple platforms and integrations, including a web widget, Telegram addon, and developer API.

Use cases

• Automated support in Discord servers with multilingual responses