telli

telli provides an AI platform to design, deploy, and manage voice agents that handle customer conversations and back-end tasks across sales, support, and operations. It emphasizes a no-code builder, multi-language support, and integration with CRMs and other systems. The platform is used to automate conversations, manage workflows, and monitor call activity, with focus on improving customer experiences for business teams.

The telli Method guides how agents are built, run, and improved, with a workflow that includes building, running, improving, and scaling AI voice agents across customer-facing operations. It emphasizes live monitoring, analytics, and the ability to perform actions during calls.

The platform highlights capabilities such as real-time call actions, post-call workflows, and a broad range of integrations to connect with existing business systems and data sources. It also notes security, compliance, and data protection as part of its offering for sensitive deployments.

telli presents healthcare, real estate, and other industry use cases, describing how AI voice agents can qualify leads, schedule appointments, manage inquiries, and handle ongoing customer interactions. It presents Charlie as an AI coworker for building and refining agents and workflows.

Use cases

• Lead qualification: respond to new inquiries, understand needs, and qualify information to book a consultation.
• Appointment booking: book consultations in calendars and warm-transfer when needed.
• Data capture and CRM updates: capture qualification answers and update CRM fields through workflows.