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talksprout

talksprout | Feedback Widgets That Auto-Draft Bug Tickets

Pricing
Freemium
Free, Basic, Pro
Added
Aug 10 2023

About talksprout

Talksprout provides AI-powered feedback widgets that collect user input, analyse recurring bug signals, and draft ready-to-approve tickets that can be sent to Linear, GitHub, or Azure DevOps. It is designed for product teams and developers who want to turn feedback into actionable issues without manual ticket drafting. The tool integrates into a website to gather signals such as sentiment, CSAT, or NPS and then processes the data for prioritisation and action.

From collection to action, Talksprout automates the path from user feedback to bug tickets. It processes and stores data, analyses sentiment and trends over time, and detects recurring bugs that warrant ticket drafting. The workflow emphasizes automation to reduce guesswork and speed up issue triage.

Talksprout emphasizes a simple setup with a widget and AI analysis, aiming to remove complex configurations while offering private data handling and brand customization. The platform focuses on auto-drafting tickets and providing insights without requiring extensive infrastructure.

Use cases

  • Turn recurring bugs into tickets automatically.
  • Integrate with common issue trackers.

Key features

  • Three widget types: Sentiment, CSAT, or NPS.
  • Tickets drafted automatically from feedback.
  • Instant insights and categorisation.
  • Customisable prompts and widget style.
  • Private data handling.
  • Direct integrations to Linear, GitHub, and Azure DevOps.

Pros and cons

Pros

Widgets capture sentiment, CSAT, and NPS signals.
Tickets are drafted automatically with evidence and priority.
AI analysis reads submissions to reduce manual work.

Cons

No session replay, no browser extension, no mobile SDK to wire up.

Pricing

Free
$0
mo
  • 1 workspace
  • 20 submissions
  • 1 seat
  • AI analysis
Basic
$9
mo
  • 10 workspaces
  • 300 submissions per month
  • 3 seats
  • AI analysis
  • Ticket integrations
Pro
$39
mo
  • Unlimited workspaces
  • Unlimited submissions
  • Unlimited seats
  • AI analysis
  • Ticket integrations

Reviews

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Frequently asked questions

What happens if I go over my limits?
For workspaces you will only be able to create the amount specified under your current plan. For feedback submissions we will continue to collect feedback past your limit but you will only be able to see the first 20 under the Free plan, 300 under the Basic plan and unlimited under the Pro plan. You will not be charged for exceeding your limit but will need to upgrade to access more.
What platforms and integrations are supported?
Integrations with Linear, GitHub, and Azure DevOps are available to push drafted tickets directly into issue trackers.

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