Docent

Docent is a documentation platform built for modern Answer Engine Optimization (AEO). Create user guides, API docs, knowledge base articles, internal processes, and more, all as clean, structured content optimized for both humans and large language models. Then answer customers from it with a built-in AI chat agent.

Docent serves teams that need to publish help centers, API references, and internal knowledge that can be read by people and AI. It emphasizes AI-first capabilities while keeping human handoffs and collaboration in view.

Docent publishes articles in semantic HTML, Markdown, and JSON for AI pipelines, and supports versioning, working copies, and an API. It connects to Claude, ChatGPT, Copilot and other agents through MCP support.

Docent offers pricing plans with editors, AI resolutions, and a platform fee. It includes options for starter, growth, and enterprise, plus a per-resolved-chat charge beyond allowances.

Use cases

• Branded customer help centers, developer docs, and private internal knowledge from one account
• AI-ready documentation for knowledge bases and support workflows