- Monthly visits
- 108.2K
- Pricing
- Paid
- Starter, Basic, Pro, Business
- Added
- Jul 02 2025
About Social Intents
Social Intents delivers a live chat and AI chatbot platform that lets teams respond to website visitors and customer inquiries directly from collaboration tools like Microsoft Teams, Slack, or Google Chat. It combines AI-powered chatbots to handle routine questions with human support for complex issues, all within familiar tools used by teams daily.
The platform emphasizes a single inbox for website chat, WhatsApp, SMS, and Messenger, and supports AI actions to perform tasks such as lookups, bookings, and workflow triggers. It includes analytics on resolution rates, response times, sentiment, and AI handoffs.
Users train the AI on their own content, documents, and help docs, and can choose among AI models (ChatGPT, Claude, Gemini). They can control how AI responds (first, hands off, or offline) and deploy AI across customer support, sales, and lead capture.
Use cases
- Higher Education: Admissions, financial aid, and registrar questions answered around the clock in the student's language.
- E-commerce: Answer sizing, shipping, and returns instantly.
Key features
- AI handles routine questions
- Hands-on escalation to humans
- Train AI on your content
- Analytics & reports
- Offline/24/7 coverage
Pros and cons
Pros
Pricing
- 1 Chat Widget
- 4 Seats
- 250 conversations/mo
- ChatGPT, Claude, or Gemini
- Teams, Slack, Google Chat Integrations
- Unified inbox, contacts & analytics
- Start Free Trial
- 2 Chat Widgets
- Unlimited Seats
- 1,000 conversations/mo
- 1,000 AI trained URLs
- ChatGPT, Claude, or Gemini
- Teams, Slack, Google Chat Integrations
- Outbound campaigns
- 5 Chat Widgets
- Unlimited Seats
- 5,000 conversations/mo
- 5,000 AI trained URLs
- ChatGPT, Claude, or Gemini
- Teams, Slack, Google Chat Integrations
- CRM & Zapier Integrations
- Auto chatbot retraining
- White Label
- Cross-team chat transfers
- Help desk ticketing
- AI Assist for agents
- Custom AI actions & escalation routing
- 10 Chat Widgets
- Unlimited Seats
- 10,000 conversations/mo
- 10,000 AI trained URLs
- ChatGPT, Claude, or Gemini
- Teams, Slack, Google Chat Integrations
- White Label
- Cross-team chat transfers
- Custom AI actions & escalation routing
- Real-time auto-translation
- Priority support
- AI Assist for agents
- CRM & Zapier Integrations
Reviews
Frequently asked questions
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