SiteGPT

SiteGPT is a production-ready AI chatbot platform that acts as an expert on a product or website. It aims to automate customer support by answering questions 24/7 and by training on a site’s content. The tool is intended for teams that manage customer service, support, and related workflows, offering a scalable way to respond to visitors without deploying a large human staff. The product emphasizes training on a site’s own data to reflect the brand and information accurately, helping support teams reduce manual workloads.

SiteGPT works by syncing training data from a site URL, uploaded files, or raw text content, then embedding a chatbot on multiple sites. Users can improve the bot over time by using real chat history to provide feedback, which refines its knowledge. The platform supports ongoing updates and retraining to keep the chatbot aligned with the latest content, while enabling handoffs to human agents when needed and capturing leads for follow-up.

SiteGPT offers a customizable chatbot that supports a branded appearance, multiple languages, and integrations with other tools. Capabilities include on-site embedding, chat history review, weekly digests, and API access to connect with other apps. It also provides analytics that show conversation topics, trends, and outcomes, helping teams identify knowledge gaps and optimize responses.

SiteGPT outlines plans and platform capabilities, including 95+ languages, a 7-day free trial, and cancellation options. It describes native integrations with platforms like Crisp, Slack, and Zendesk, and notes plan tiers and enterprise options with features such as API access, automation, and advanced analytics.

Use cases

• Create an AI support chatbot trained on your own content to answer product questions from visitors.