Simple Phones

Simple Phones offers an AI-powered phone agent that can answer inbound calls, perform tasks like booking appointments, and be customized over time. It targets businesses seeking to automate call handling, lead follow-up, and customer engagement. The tool generates a starter AI agent after signup and can be refined through ongoing training and adjustments. The system also supports testing the agent via a chat screen in the dashboard.

The solution enables outbound calls to follow up with customers, stay in touch with leads, and enable sales activities through the AI agent. It supports routing, escalations, and sending notifications to team members through texts, emails, or webhooks. The platform integrates with existing infrastructure to ensure calls are handled by the AI agent or routed to a human when needed.

A transparent log records calls with details like caller identity, duration, and transcripts. Users can create and test agents in a dashboard, and the agent can be customized by language, accents, and knowledge bases. The service emphasizes quick implementation, with a process that starts from generating a starter agent based on business information and expands through user-driven refinements.

The product offers multiple languages and accents, supports various country phone numbers, and provides a 14-day trial. It includes options to customize the language, phone country code, FAQs, and advanced integrations. The platform also mentions compatibility with popular tools like Zapier and the possibility to forward missed calls to a new number or an existing one.

Use cases

• Answer questions, book meetings, and leave messages during calls