About Empy

Empy is a tool that aims to improve high-stakes conversations by providing real-time coaching and structured post-call analytics. It targets teams that conduct numerous calls, offering a system to standardize how calls are conducted and reviewed. The product emphasizes privacy by keeping data processing local and not sharing cues with participants.

It connects to common conferencing tools and operates as a desktop widget that listens locally, enabling live coaching and policy-based guidance during calls.

Users can configure playbooks, track individual performance, and align coaching with a shared standard across teams. The platform supports enterprise deployment options and integrates with CRM for enriched context, aiming to improve win rates and reduce sales cycle times.

Empy supports deployment in SaaS, VPC, or on-prem environments, with data handling focused on privacy and security settings.

Use cases

Discovered calls are guided by configurable playbooks across sales, success, and support
Private real-time coaching during calls with on-device processing

Key features

Custom Real-time Copilot connected to Zoom, Google Meet, and Teams
Post-call Analytics Workspace
Team Playbooks & Performance
Enterprise Security options
Data & CRM Enrichment

Reviews

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Frequently asked questions

Is my data really private?

Yes. Audio is streamed to the cloud for real-time analysis via Whisper, but it's never stored. Only transcripts are saved locally for your reports, and you have full control to delete them anytime.

Who can see my Empy cues during calls?

Only you. Empy runs privately on your screen as a small widget. No bot joins your meeting, nothing is shared with participants, and your cues remain completely private to you.

What permissions does Empy need and why?

Empy needs Microphone permission to process audio locally and Accessibility permission to display the widget. These are standard macOS permissions that ensure Empy can help you during calls while keeping everything private.

Can I delete my data?

Absolutely. You can delete any transcript with one click. Since audio is never stored and processing happens locally, there's no cloud data to worry about. You're always in control.

Does it work with Zoom/Meet/Teams?

Yes, Empy works with all major video conferencing platforms including Zoom, Google Meet, and Microsoft Teams. It runs as a desktop widget alongside your calls.

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