RightResponse AI

RightResponse AI provides AI-powered reputation management for businesses and multi-location brands. It offers review requests via SMS, email, and QR codes, and uses a 20-agent message-informed response workflow to craft replies with approved business messages, brand voice, and location rules. The platform supports both self-serve software and managed services, including Done For You reputation management and white-label options for agencies. The tool emphasizes turning reviews into actionable insights and improving local visibility through structured responses and analysis.

RightResponse AI operates across five core product areas designed to cover the Google review lifecycle. Its capabilities include message-informed review responses, AI review requests, Voice of Customer analysis, competitor review analysis, and Google Maps rank tracking. The system governs tone, context, and local rules to produce responses that are tied to approved knowledge and brand standards, with human oversight and publishing controls.

Users manage reviews at scale across locations and brands, with options for single-location teams, multi-location operators, enterprises, franchisors, and agencies. The platform enables coordinated review standards while preserving local context, supports white-label partnerships, and offers both self-serve and managed solutions to fit different operational models.

Pricing is location-based and offered in PAYGO, Core, Pro, and Pro+ tiers, with monthly options and a 7-day free trial.

Use cases

• For multi-location businesses, manage reviews across 5–200 locations with consistent standards and local context.