Resonoon

Resonoon creates AI agents—chatbots and voice assistants—that automate conversations and support workflows. It provides a team workspace to manage AI agents, monitor performance, and share knowledge bases, all in one place. The platform targets teams aiming to scale customer experience operations with automation across chat, email, and voice channels.

Resonoon works by guiding users through a setup path: generate draft agents from a website link, customize roles and goals, train with FAQs and documents, and connect live data sources. It supports publishing to multiple channels and tracking conversations for ongoing improvement.

Resonoon emphasizes automation across channels, including web chat, email, voice, WhatsApp, Telegram, and Slack, while preserving brand voice and context. It enables human handoffs with complete conversation history and customer profiles to ensure continuity.

Resonoon positions its offerings around AI agents for customer support, pricing guidance, and onboarding, with integrations to CRM, billing, helpdesk, and calendars. It presents plans that aim to simplify pricing explanations and product comparisons while driving conversions and efficiency.

Use cases

• AI customer support automation for FAQs, order tracking, refunds, and more.
• Pricing and product guidance to explain plans and upsell.
• Onboarding and sales automation through AI agents.