Limeline

Limeline provides an AI receptionist that handles calls for a business, operating continuously to answer questions, take details, and book appointments. It uses information from the business to know specifics about the services offered and the schedule. It is designed for practices that want to manage inbound calls without missing inquiries or bookings, by routing calls to the correct channel and updating calendars. The tool emphasizes being available at all hours and using the business's own number.

The system explains its operations by describing that it picks up every call on the number customers already know, and that setup uses the business’s information so it knows everything about the enterprise. It can direct urgent calls appropriately, and it maintains focus on ensuring calls are answered and logged.

Limeline is presented with capabilities around answering questions, managing appointments, rescheduling, and handling emergencies. It also includes features like urgent-call routing, maintaining calls on the business number, and providing a summary to the team after each call. The presentation suggests a continuous workflow that supports a reception function with automation and human handoffs when needed.

The pricing page outlines four plans with different call volumes and minutes per month, and notes free setup and a two-week trial before any payment. It states that setup is free, that data is kept in the EU with a data-processing agreement, and that prices exclude VAT. It also notes that there is no contract and customers can stop any month.

Use cases

• Answering questions and managing appointments for a practice