Interval

Interval provides a single platform to manage debt recovery from day one to late-stage collections, handling initial outreach in a brand’s own voice and escalating to a licensed agency when needed. It targets organizations across home services, healthcare, finance, utilities, and more, delivering automated reminders, compliant communications, and a path from first notice to resolution.

The product operates by importing customer data, then using optimized outreach strategies and AI-driven conversations across channels. It supports real-time monitoring, dispute handling, and the option to step into conversations, ensuring teams can track progress and intervene when appropriate.

Interval combines automated outreach with a licensed, bonded agency for third-party collections. It enables a transition between first-party recovery and formal collections, preserving a unified experience within the same platform your team already uses.

Overall, Interval aims to automate and improve recovery outcomes while maintaining compliance with FDCPA, TCPA, and state rules, and maintaining a brand-consistent customer experience.

Use cases

• Recover overdue payments before they’re sent to collections
• Place accounts with licensed third-party agency when needed