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Ideta

Ideta - chatbots and callbots

Monthly visits
28.6K
Pricing
Freemium
Free, SAMURAI, SHOGUN, Enterprise
Added
Mar 17 2024

About Ideta

Ideta offers a no‑code platform to build AI agents, automate workflows, and manage social interactions. It targets teams and businesses looking to automate customer support, community management, and internal processes with AI. The platform combines livechat, AI agents, workflow automation, and tools for Linkedin, while providing learning resources and support. It emphasizes enabling organizations to deploy intelligent bots across channels without deep technical skills.

Ideta describes its platform as a collaborative system that lets users create and manage powerful bots quickly. It highlights education and inspiration from its own university, blog, and team to help customers succeed with Ideta. The company states it is growing and adding features to its platform while focusing on delivering value to customers.

Ideta positions its product as a suite that includes livechat, AI agents, and various AI utilities such as workflow automation and community management. It mentions users and references across industries and emphasizes accessibility, including free deployment options and trial periods. The site also underscores a community and support ecosystem, including a forum and customer success.

It mentions custom Enterprise options and a free starting plan, along with multi‑channel integration capabilities and whitelabel options in some plans.

Use cases

  • Automating customer support, community management, and business workflows

Key features

  • Livechat that interacts with customers as they browse a website
  • AI Agent to build no‑code AI agents including chatbots and callbots
  • AI Workflow Automation to automate tasks without code
  • AI Community Manager to manage social posts and replies
  • AI Assistant for LinkedIn to generate and translate replies

Pros and cons

Pros

Free plan available to try before paying
Multiple product lines (Livechat, AI Agent, AI workflow automation, AI community manager, LinkedIn assistant)

Pricing

Free
Free
month
  • 100 conversations/mo
  • 1 Livechat
  • 1 Workspace
  • 1 Support Seats
SAMURAI
$79
per month
  • 2K conversations/mo
  • 3 Livechat
  • 2 Support Seats
SHOGUN
$199
per month
  • 5K conversations/mo
  • 5 Livechat
  • 5 Support Seats
  • Whitelabel
Enterprise
Custom
on demand
  • Custom Workspaces
  • Custom Support Seats
  • Dedicated support

Reviews

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Frequently asked questions

What is the difference between Basic design personalization and Advanced design personalization?
Basic personalization enables you to only change the colours of your bot and with Advanced personalization can also change your pop-up image and change its behaviours.
Do paid plans have a free trial?
Yes, you can try our chatbot builder and all advanced features for free until you are ready to publish your work. Then, once published, you still have 14 days to test it live for free.
Can I switch plan at any time?
Yes. As your business grows, so do your needs. We have flexible plans that you can change anytime you want.
Can I add third-party apps?
Yes. We have prebuilt integrations you can use to connect to some third party softwares. If not available our API connector will do the job perfectly.

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