eesel AI
Hire fully autonomous AI agents for customer service, content, and more. They live in your existing apps and are ready in minutes. Try free.
- Monthly visits
- 526.3K
- Pricing
- Freemium
- Free, Teammate, Enterprise
- Added
- Aug 02 2023
About eesel AI
eesel AI provides autonomous AI agents for customer service, content, and operations. It integrates with popular helpdesks and apps to handle work across multiple channels, share context, and learn from your data. The tool targets teams seeking to reduce ticket load, speed responses, and automate repetitive tasks while keeping humans in control. It emphasizes learning from past tickets and documents to draft replies, categorize tickets, and assist team workflows.
The agent is briefed like a teammate, with tone, rules, and processes set by human teams. It speaks as a teammate, with memory of configurations and procedures, aiming to operate within established policies and escalation paths.
eesel AI highlights its multilingual and multi-channel capabilities, with integrations across Zendesk, Freshdesk, Intercom, Jira Service Management, Salesforce Service Cloud, Slack, and Microsoft Teams.
The pricing page and product pages describe plans, data residency options, and enterprise offerings. It notes plans, credits, and usage-based pricing, including a free trial and a fixed monthly price tier. It also mentions security provisions, DPAs, and SOC 2 related statements, with additional add-ons and enterprise services.
Use cases
- Customer service tickets and macros drafting
- Blog and content drafting from data
- E-commerce store assistance
Key features
- Integrations with major helpdesks
- Multilingual support
- Simulations before going live
- Knowledge base learning
- Language and tone control
Pros and cons
Pros
Pricing
- 100 credits to try everything: every feature, every integration
- No card required
- Connect your helpdesk and see real drafts before you pay anything
- 500 credits
- Credits a month
- 1 ticket or chat = 1 credit
- EU or US data residency
- Unlimited agents and seats
- Dedicated setup support
- SSO and MFA
- Custom data residency
- HIPAA with BAA
- Security review, DPA and CSA
- Annual contract and invoicing
Reviews
Frequently asked questions
What is eesel AI for?
What helpdesks does it work with?
How is it priced?
Does it support languages?
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