Dealism

Dealism builds an AI Customer Agent that handles sales conversations across Instagram, WhatsApp, and Live Chat. It focuses on automation to start conversations and AI to continue them, with human control when required. The product is designed for teams managing customer interactions and sales processes, enabling them to test and deploy AI-assisted conversations with minimal setup.

Dealism offers a workflow where automation starts the interaction, the AI continues, and a human team can take over with full context in a centralized workspace. It emphasizes moving conversations forward while maintaining control over when humans step in.

The AI Customer Agent can engage in channel-specific flows, including comment-to-DM and direct messaging, while providing a shared inbox and tools to train and review the AI’s performance. It also includes a workspace AI for training and knowledge management behind the scenes.

Dealism presents a free plan and paid tiers, supports multiple channels, and integrates with a unified inbox and knowledge tools.

Use cases

• Convert comments to DMs for Instagram to start conversations
• Handle ongoing conversations across channels with AI and human handoff
• Train agents with internal knowledge for accurate responses