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Chatwith

AI customer support trained on your website and help docs. Answer questions, handle routine requests, and preview your agent without signing up.

Monthly visits
12.3K
Added
Aug 16 2023

About Chatwith

Chatwith provides an AI agent that you train on your own website content, PDFs, help pages, and plain text. It is designed for businesses looking to automate customer interactions on their site and produce a consistent set of responses. The tool emphasizes training on the client’s own information, so answers stay aligned with internal policies and product details. It can operate without requiring the user to sign up for external services and presents an integrated experience on the client’s site.

The product explains how the agent is created: you sign up, choose a plan, add data sources, and get the agent talking. It highlights that no own API key is required and that the system comes with AI models included in the plan. The setup process emphasizes connecting data sources and configuring the agent to respond to customer inquiries in real time.

Key capabilities are framed around answering questions, handling routine requests, and enabling after-hours availability. It supports lead capture, integration with tools through skills and APIs, and customization of the agent’s branding. The solution aims to reduce repetitive questions by training the agent on content such as the knowledge base and product pages, while enabling real-time assistance on ecommerce, SaaS, real estate, and travel sites.

It notes white-label options for agencies and the ability to connect to third-party services via Zapier or API. It also indicates that branding customization and hosting on client-owned sites are part of the offering, without listing concrete pricing or regional restrictions.

Use cases

  • Trains an agent on websites and knowledge bases for 24/7 support across industries
  • Deflects repetitive support tickets by answering from your docs and FAQs

Key features

  • Connects data sources from website, help docs, files, YouTube, and apps
  • Lists common integrations and tools
  • No need for an OpenAI API key
  • Lead capture and actions through integrations
  • Brand customization and white-label options
  • Training on multiple data sources

Pros and cons

Pros

Trains on client data to reflect internal content
Supports lead capture and actions

Reviews

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Frequently asked questions

What can I train my agent on?
Use your website, PDFs, help content, or plain text.
Do I need an OpenAI API key?
No. You can get started with the AI models included in your Chatwith plan, without bringing your own API key.
Can it collect leads and take actions?
Yes. Collect contact details during conversations and connect your agent to your tools through skills, integrations, and APIs.
Can I use my own branding?
Yes. Customize your agent’s colors, name, and appearance to fit your website. White-label options are available for agencies.

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