- Pricing
- Freemium
- Free plan, Basic (GPT4.1/Claude), Complete care
- Added
- May 30 2023
About Webapi.ai
Webapi.ai provides AI agents for customer support and is used by teams that need to engage leads, answer questions about a business, record customer data and connect APIs. It supports uploading and linking documents and uses them to search for answers to user questions. The platform emphasizes building dialogue scenarios and multi-step conversations with actions such as API calls and notifications.
Users can create dialogue scenarios to replicate sample dialogs between the chatbot and the user. The AI can learn from these samples and perform multi-step conversations and actions like API calls and email notifications.
The system allows integration with APIs to manage bookings, accounts, order changes, ticket cancellations, and more. It includes built-in integrations with services such as Pabbly, Zapier, Zendesk, and Calendly.
Chats can be connected to multiple channels including Website, Instagram, Facebook Messenger, WhatsApp, Telegram, and more. It also offers the option to deploy an own AI pipeline to access features like Channels, Inbox, Human agents, and Statistics.
Use cases
- Lead qualification chatbot and support agent
- Document-driven answer generation
- Channel-based customer support
Key features
- Create dialogue scenarios to train the agent
- Integrate with APIs for common operations
- Connect to a variety of channels
- Deploy your own AI pipeline
- Tutorials and examples to guide usage
Pros and cons
Pros
Pricing
- 1 Administrator
- Unlimited number of administrators and agents
- Up to 500 Documents (7000 words per Document limit)
- For most businesses
- Does not require AI model training
- Up to 10000 words in Domain Knowledge and Dialogue scenarios combined
- Up to 500 Documents (7000 words per Document limit)
- Unlimited number of administrators and agents
- Personalized data preparation
- Personalized RAG strategy development
- Regular pipeline improvement
Reviews
Frequently asked questions
What does Webapi.ai do?
What platforms/channels are supported?
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