TruGen AI

TruGen AI is a platform for building real-time AI video teammates: agents that hold live, face-to-face conversations with your users through a photorealistic avatar. A teammate sees the user through their camera, hears them through their microphone, and answers with lip-synced speech in under a second: grounded in your data, wired to your tools, and speaking whichever of 60+ languages the user chose.

Underneath: TruGen’s proprietary Huma avatar renderer, the Hawkeye vision model, a fully pluggable STT → LLM → TTS pipeline, and enterprise-ready primitives for auth, sessions, and compliance. Ship with a single iFrame, a drop-in React widget, or the JavaScript / Python SDK: every path runs on the same infrastructure underneath.

What you can build includes customer support agents, sales & lead qualification, interviewers & assessors, onboarding & training, healthcare intake, language & skills tutors, financial concierges, and in-store & kiosk agents, enabling face-to-face conversations in place of traditional interfaces.

Five-stage pipeline governs operation: capture, perceive, reason, speak, render, with pluggable stages configurable per agent, supporting real-time, video-based agents that can see, hear, and act.

Use cases

• Customer support agents handle inbound questions grounded in your docs.
• Sales & lead qualification to qualify inbound leads and demo products.
• Onboarding & training flows with vision-aware coaching.
• In-store & kiosk agents that greet and assist customers.