Teloz

Teloz is a cloud-native contact center and unified communications platform. It serves US-based support teams and combines cloud phone, video, messaging, AI call handling, and real-time analytics in a single dashboard, with a focus on enabling agents to handle calls efficiently and with context. The product emphasizes real-time capabilities and a unified bill, aiming to streamline the tools teams use for communication and customer care.

The platform operates without hardware, enabling cloud phone and collaboration features via a single login. It presents live dashboards for supervisors and agents, and highlights AI-driven reception and routing to improve call handling and issue resolution during the call.

Teloz offers a range of integrated capabilities, such as AI receptionist, omnichannel inbox, and CRM integrations. It supports 100+ integrations and notes that customers can start with what they need and expand later without data or number changes.

It also mentions global use across industries and a commitment to uptime and security.

Use cases

• Support teams needing cloud phone, AI routing, and real-time analytics in one platform.