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Tekst

Process intelligence in hours, not months. See how work across Q2C, P2P and CX really flows, then automate it with AI that stays under human control.

About Tekst

Tekst maps decisions embedded in emails, cases, and orders to enable autonomous execution across enterprise systems. The tool gathers data from inboxes, ERP, CRM, and documents to form a real-time view of how work actually flows, including bottlenecks and opportunities. It then uses agentic automation to execute workflows, update systems, and handle exceptions while preserving context.

Tekst integrates with existing tools and systems so automation does not require major changes. It emphasizes real-time visibility, security, and control, enabling end-to-end process optimization across multiple domains.

It combines AI with process intelligence to turn unstructured communications into structured data for actionable workflows.

Tekst promotes a scalable approach to automation with unified integrations and real-time data handling, aiming to convert systems of record into systems of action and to support enterprise-grade security and governance.

Use cases

  • Tekst turns unstructured data into real process intelligence, so AI can execute workflows across your enterprise stack with accuracy, control, and continuous optimization.

Key features

  • Map reality: Connect inboxes, ERP, CRM, and documents to reveal how work actually flows across the business.
  • Automate with confidence: Deploy AI agents that execute workflows across systems and handle real-world exceptions.
  • Continuously improve: Each interaction makes processes smarter and reveals the next automation opportunity.
  • Unified integrations: Tekst connects to inbox, CRM, ERP and workflow tools to capture operational interactions in real time.
  • Agentic automation: AI agents execute workflows, update enterprise systems and handle real-world exceptions autonomously.
  • Context graph builder: Tekst builds a context graph mapping decisions, dependencies and end-to-end logic across systems.
  • Autonomous optimization: Tekst learns from every interaction to expand automation and optimize processes over time.
  • Real-time process insights: Reveal bottlenecks and surface new automation opportunities as work proceeds.
  • Outlook and Salesforce integration: Tekst plugs into major tools to streamline workflows without new interfaces.
  • Self-improving AI: The platform trains on your data and workflows to improve accuracy and outcomes.

Pros and cons

Pros

Provides real-time visibility into how work actually flows.

Reviews

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Frequently asked questions

What does Tekst do?
Tekst maps decisions embedded in emails, cases, and orders and uses agentic automation to execute workflows across systems.

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