Relish AI provides a conversational AI-powered chatbot designed for e-commerce stores, handling sales and support automations. It integrates with Shopify and Bigcommerce and aims to operate continuously to interact with store visitors and customers. The tool emphasizes personalization, learning from interactions, and helping stores improve conversions and reduce the burden on human support.
Relish AI works by deploying a conversational AI platform that can answer product FAQs, assist in product discovery, and automate campaigns such as exit cart reminders. It connects with live chat systems when needed, and it can transfer conversations to live agents with context.
The main capabilities include personalized recommendations, 24/7 availability, conversational FAQs, campaign automation (welcome, newsletters, product in-stock, exit carts), order tracking, and returns processing.
Relish AI outlines plans, platforms, integrations, and limits including multiple pricing tiers, 14-day free trials, and integrations with Live Chat apps like Gorgias and Zendesk, plus Shopify Inbox. It states support for Shopify and Bigcommerce, and offers various plans with defined AI responses, product support limits, and customizations.
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