Qria

Qria is a tool that helps businesses collect and understand customer feedback by combining direct responses from forms with data from public reviews. It integrates multiple feedback channels and uses AI to turn raw responses into plain-language insights. The product targets small to mid-sized businesses that want a clearer view of customer sentiment and trends. Qria emphasizes accessibility, speed, and a centralized inbox for feedback.

Qria operates by pulling data from forms and online reviews, organizing it in one place, and applying AI to generate summaries and answers. It enables users to build branded feedback forms, share them via QR codes or links, and connect with external review platforms. The system presents weekly summaries, topic sentiment, and per-question analytics to guide actions.

Qria offers features for AI-powered insights, custom feedback forms, public reviews, routing, and multi-location management. It includes branding options, team accounts, and integrations via webhooks to fit into existing workflows. The platform supports filtering, real-time updates, and CSV export to help teams monitor feedback trends and share results across an organization.

Qria outlines plans and capabilities across Starter and Pro tiers, including per-location analysis, business units, and unlimited forms on higher tiers. It supports QR code collection, multi-location sitess, and integration with external platforms.

Use cases

• Tours and experiences collect structured post-tour feedback to identify improvements and protect reputations.