Presto Voice

Presto Voice is an AI-driven drive-thru automation tool designed for restaurant operators and technology teams. The platform leverages a spectrum of Voice AI to automate drive-thru order-taking, with an emphasis on improving operational efficiency and guest interactions. It originated from a background in restaurant technology and has evolved to focus on drive-thru Voice AI automation.

Presto Voice combines in-house natural language processing and large language models to enable automated interactions at the drive-thru. The company highlights that its approach uses a range of AI capabilities to maximize what AI can offer in a drive-thru context, aiming to redeploy labor and boost revenue.

Presto positions its solution as a driver of measurable outcomes, advertising a drive-thru voice assistant driven by AI that affects revenue, and notes that it is designed to be installable at scale with 24/7 availability.

The overall narrative traces Presto’s journey from MIT origins to a focus on drive-thru Voice AI automation, emphasizing experience, integration capabilities, and the goal of transforming drive-thru operations.

Use cases

• Upsell add-ons and promotions during orders