Portals.co

Portals.co is a platform that helps collect feedback from website visitors and users. It presents a readable interface and uses AI to draft follow-up questions based on user responses. The product is designed to be integrated with websites or emails via a small snippet. It aims to make feedback collection feel like interviewing the customer directly, in order to extract deeper information.

It emphasizes an easy setup and a conversational approach to gathering insights. The aim is to support teams in understanding customer experiences through structured prompts and analysis.

The core capability is to gather feedback through website popups and forms and to analyze that feedback with AI. It highlights that AI-generated follow-up questions help uncover details that standard forms might miss. The product foregrounds the creation of actionable insights from aggregated feedback.

It references a free trial period and a monthly pricing model after the trial, indicating a mix of accessibility and paid tiers. It also notes support channels and an interactive demo for trying Portals.co's feedback workflow.

Use cases

• Collect website feedback via popups
• Gather feedback through emails and documentation
• Identify common issues and requests