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LiveChatAI

Free AI Chatbot for Customer Support (Best Answer Quality)

Monthly visits
149.7K
Pricing
Freemium
Free
Added
Jan 29 2024

About LiveChatAI

LiveChatAI creates an AI chatbot trained with your own data to power customer conversations. It blends human support with AI to answer questions quickly while maintaining a human touch. The product emphasizes speed, accuracy, and the ability to customize how the agent responds to reflect a brand’s voice. It supports multiple languages and scalable solutions for businesses of various sizes.

The company describes LiveChatAI as a tool designed to transform how teams handle support by combining AI efficiency with human expertise. It highlights the goal of delivering reliable, fast answers and reducing waiting times for customers. The approach includes ongoing learning to improve resolution quality over time. It positions LiveChatAI as suitable for ecommerce, education, internal support, and other use cases.

The system is built to automate workflows and integrate with common tools, enabling AI actions beyond chat. It mentions the importance of data sources, branding, and privacy when deploying AI agents. The overall vision centers on AI-enabled conversations that are secure, scalable, and customizable to fit organizational needs.

LiveChatAI provides a roadmap of growth through plans, platform integrations, and enterprise offerings. It discusses multi-language capabilities and a need for transparency and ongoing improvement as part of its mission.

Use cases

  • Customer Support: Efficient AI-powered customer solutions
  • Internal Support: AI tools for team productivity
  • eCommerce: AI for better online retail experiences
  • Education: Smart AI assistance for learning

Key features

  • AI Actions that Act
  • Data Source training
  • Live Chat Inbox
  • Customization and Settings
  • Presets and Human Handoff
  • AI model configuration
  • Publish Anywhere
  • Monitoring and improvement

Pros and cons

Pros

70% resolution rate for customer queries
Integrations and actions beyond chat

Pricing

Free
$0/mo
  • 1 Chatbot
  • 1 Seat
  • 500K Characters
  • 250 Message Credits
  • Live Chat
  • AI Actions
  • Contacts
  • Integrations
  • Basic Analytics

Reviews

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Frequently asked questions

What is LiveChatAI?
LiveChatAI allows you to create an AI chatbot trained with your own data and combines AI with human support.
What is included in the pricing?
Pricing lists Free, Basic, Pro, Advanced, Expert plans and Enterprise options with features like message credits, characters, and API access.
Can LiveChatAI handle multiple conversations?
The site describes scalable solutions and multiple seats, implying support for multiple conversations and teams.

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