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Koncert

AI Dialer and Salesfloor for Smarter, More Effective B2B Calls

Monthly visits
48K
Added
Mar 10 2024

About Koncert

Koncert provides an AI-powered sales engagement platform designed for B2B teams that want to increase the number of conversations and the size of their pipeline. It offers an all-in-one suite of tools, including AI dialers, multi-channel cadences, a cloud phone, and data enrichment features. The platform emphasizes local presence and rapid Connect rate to help sales reps reach prospects. The tool is described in terms of improving productivity and time-to-value for sales teams.

Koncert states that it combines AI dialing with telephony in a single network to deliver ultra-low latency connects and enables local caller IDs to be selected based on the prospect’s area code. It also highlights CRM synchronization and analytics to monitor performance at rep and list levels, aiming to identify opportunities to improve team effectiveness.

Koncert presents a set of sales tools tied to a unified workflow: multiple dialers tailored to different outreach styles, a cadence engine for multi-channel sequences, a cloud phone solution, an AI voice agent for handling missed calls, and data enrichment features to keep contact data up to date. The framing centers on coaching, onboarding, and scale in B2B sales engagements.

Koncert outlines various capabilities and modules, including automated local presence, heat-map based caller ID health, real-time analytics, and integration with CRM systems.

Use cases

  • Sales teams use Koncert multi-channel platform to reach more conversations and build pipeline.

Key features

  • Four sales dialers for your team’s needs. AI Parallel dialer. AI Power dialer. Agent-Assisted dialer. Click to call dialer.
  • AI Parallel Dialer – Multi-line Power Dialer for outbound calling.
  • AI Power Dialer – Single-line power dialer.
  • Agent-Assisted Dialer – Human powered power dialer.
  • Click Dialer – one-click dialing in Salesforce or Cadence.
  • Koncert Cadence – Multi-channel outreach (phone, email, video, social).
  • Koncert Phone – cloud phone with unlimited calling and trusted Caller IDs.
  • AI Voice Agent – natural conversation that books calendar slots and follows up by email.
  • Data Researcher – prioritize leads likely to answer with phone propensity scoring.
  • AI PitchLab – roleplay to rehearse pitches and handle objections.

Pros and cons

Pros

Local Caller IDs are automatically selected based on prospect’s area code.
Fully Managed Caller ID Health with a Heat Map that monitors daily usage.
Analytics to drill down performance at a rep or list level.
Remote Coach and Remote Salesfloor for coaching and ride-alongs.

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