- Monthly visits
- 607.3K
- Pricing
- Freemium
- Free, Team, Enterprise
- Added
- May 07 2023
About Jam
Jam is a tool that records bugs, feedback, and ideas and keeps technical context available for teammates or AI agents. It aims to move work forward by providing a single Jam that includes logs, requests, and device details. The product targets software teams who need fast, contextual bug reporting and issue investigation.
Jam provides multiple ways to create Jams, including recording directly in the browser via a Chrome extension, on Mac with Jam for Mac, or on iOS. It emphasizes ease of capturing issues from various sources so teams can collect or share recordings with context.
The system integrates with common developer tools and supports AI-assisted summaries, automatic context attachment, and routing Jams to tools like Jira, Linear, or Slack for triage. It is positioned as a capture-and-context workflow for engineering and product teams.
The platform highlights additional features such as customer recording links, automatic data handling options like auto-blur for sensitive data, and integrations to support product and customer-facing workflows.
Use cases
- Customer bug reports, async user feedback, or remote debugging with your team.
- Testing your own product, documenting bugs during development, or sharing feedback with your team.
Key features
- Attach technical context automatically
- Automatic AI summary
- Send Jams to your tools
- Record bugs, feedback, and ideas in one Jam
- Browser extension and cross-platform capture
- No downloads required for customer submissions
Pros and cons
Pros
Pricing
- Free for everyone
- 30 Jams
- 5 Recording Links
- Recordings up to 5 minutes
- Connect Jira, Linear and more
- Debug Jams via MCP
- Webhooks
- Unlimited Jams
- 150 Recording Links
- Recordings up to 15 minutes
- 200 AI summaries
- Access controls
- Backend logging
- Unlimited Recording Links
- SAML/SSO login
- Audit logs
- Workspace analytics
- Automatic data deletion
- Priority support
Reviews
Frequently asked questions
What is Jam intended for?
What platforms can Jam be used on?
How can Jams be shared with others?
What does the free plan include?
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