- Pricing
- Paid
- Solo, Team, Business, Email Pack
- Added
- Aug 17 2025
About Eloquens AI
Eloquens AI is a software tool that automates email workflows by deploying an AI identity that reads, understands, and responds to messages in a defined voice. It connects to a user’s inbox and uses the organization’s knowledge base to ground replies, helping teams manage conversations at scale without sacrificing tone or accuracy. The product targets teams and individuals who handle high email volumes and require consistent guidance from a trained assistant.
The tool operates by connecting to the user’s inbox, setting rules and tone for responses, adding knowledge sources, and then allowing the AI to run with options for auto-sending or human review. It emphasizes control through configurable workflows and escalation routes so messages are managed according to designated business policies.
Eloquens AI highlights that responses are written in the user’s voice and tailored to the specific knowledge bases connected to the account. It can read incoming emails for intent, urgency, and context, draft replies, and route messages to the right person when human input is needed. The system promotes staying in control while the AI handles routine conversations.
Eloquens AI focuses on security and multilingual support, with data residency options and enterprise-grade standards. It explains that the AI operates 24/7 across languages and emphasizes transparency in decision-making with a full audit trail and smart integrations. The product is a tool to manage email more efficiently without compromising governance or privacy.
Use cases
- Healthcare: streamlines patient and provider communication while maintaining confidentiality
- Customer Service: 24/7 support in your brand’s voice
- Municipalities: multilingual support for residents
- Tech Support (SMB): fast, multilingual troubleshooting
Key features
- Reads and understands emails for intent, urgency, and context
- Creates replies in your voice
- Sends or holds drafts based on rules
- Routes or escalates to humans when needed
- Grounds replies in approved knowledge
- Supports 160+ languages
- Offers audit trail and analytics
Pros and cons
Pros
Pricing
- 1 Email Agent
- 500 sent emails / month
- 1 workspace
- 1,000 incoming emails
- 250 MB knowledge storage
- Up to 3 Email Agents
- 2,000 sent emails / month
- 3 workspaces
- 3,000 incoming emails
- 500 MB knowledge storage
- Up to 10 Email Agents
- 5,000 sent emails / month
- 10 works
- 5,000 incoming emails
- Unlimited knowledge storage
- 1,000 additional sent emails
Reviews
Frequently asked questions
What exactly is an Email Agent?
Which email providers does Eloquens AI support?
What happens if Eloquens AI doesn’t know how to respond?
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