Dropchat

Dropchat provides a platform to build a custom chatbot for a business, embed it on a website, and let it answer customer questions in seconds, trained on PDFs, websites, and documents. The setup requires no code, and users can try a free demo to explore the chatbot interface and determine the right configuration for their needs.

Dropchat works by allowing users to point the chatbot at data sources such as PDFs, YouTube videos, and web pages. It learns from the material and can answer questions about the content, enabling a conversational information surface for customers and staff.

Users can deploy the chatbot for round-the-clock assistance with instant responses, and if a question is too complex, it can escalate to email or a live agent. The system aims to reduce wait times and support team workload while handling many conversations.

Dropchat offers a free plan and paid plans with more capacity, customization, and higher levels of support as you grow. Data sources can include PDFs, websites, or plain text, with the chatbot organizing information automatically and surfacing answers from large source material.

Use cases

• Answer support questions
• Qualify leads and explain products
• Find answers in internal documents
• Training and onboarding