Dashworks

Dashworks is an AI assistant for workplace questions that helps teams access information across apps and knowledge bases. It connects apps, websites, and docs to provide real-time, searchable answers. The product emphasizes reducing information silos by offering a unified search experience and real-time citations for each response. It supports creating and customizing AI assistants for different use cases such as onboarding and product questions.

Dashworks operates by linking to a company’s internal knowledge and using real-time search APIs to surface current information. It emphasizes that answers include source links, and that permissions are respected by syncing existing access controls. It also highlights multilingual support, personalization, and the ability to tailor responses to organization-specific guidelines.

Dashworks outlines plans for integrations across software stacks, including a library of connectors to apps, websites, and docs. It notes flexible pricing and the ability to create multiple AI assistants, with options for browser extension and Slack integration.

Use cases

• Support teams access to historical tickets and product docs to answer customer questions
• Sales teams shorten response times with instant answers
• Engineering teams resolve issues by searching codebases and docs
• Product teams gain faster product insights