Dante AI

Dante AI is a platform that creates a persistent AI brain for a business, allowing the same information to be used across channels. It stores details about prices, hours, policies, and what the business does, and uses this to answer customers consistently. It supports deployment across a website, phone, and other channels, and emphasizes not inventing answers when they are not known. It also provides a way to train and update the AI brain with new information.

Dante AI emphasizes that the AI brain is trained once and forgets nothing, enabling the business to maintain control over what is known and how it responds. It supports adding information from the business website, price lists, policies, PDFs, FAQs, or anything typed by the user. The system shows the source page when answering from a website and can be activated across multiple channels such as WordPress, Calendars, Slack, Shopify, Teams, HubSpot, Salesforce, Discord, and more via Zapier.

The platform promises multiple capabilities including chat on a website, voice on a phone line, and lead capture, with a focus on keeping conversations grounded in the knowledge base. It allows private testing and gradual rollout and provides a way to hand over conversations to human agents with the surrounding context. It supports multilingual responses and white labeling so branding remains with the customer.

Dante AI offers plans with pricing and limits, mentions integrations with thousands of apps, and describes deployment options like embedding the widget, voice conversations, and API access. It also states data handling controls such as domain restrictions and data deletion options, along with usage limits to prevent runaway costs. It highlights that pricing is per plan and not per channel.

Use cases

• Answering customer questions on multiple channels with a single knowledge base
• Capturing leads and routing conversations to the right team