- Monthly visits
- 1.7K
- Pricing
- Paid
- Free Trial, Starter, Pro
- Added
- Sep 13 2023
About CXassist
CXassist provides AI-generated email replies and inbox management for Gmail and Outlook, enabling teams to draft in their own tone and automate routine responses while maintaining control over escalation and tone. It supports founders, operators, and support teams who handle customer email at scale and need a balance between automation and human oversight.
The platform connects to Gmail or Outlook in one click, trains on user-specific voice and rules, and then drafts replies that users can review or automatically send on Pro. It emphasizes draft-first workflows and explicit ownership of responses with manual review options.
CXassist offers features such as translations, sentiment insights, and performance analytics, helping teams measure ROI and response quality. It organizes inboxes with labels and smart prioritization to reduce noise and speed up replies.
Plans and integrations are designed for varying team sizes, from individuals to large teams, with a free trial and paid tiers that include Slack, HubSpot, Stripe, and Shopify integrations on the Pro plan and above.
Use cases
- Sales teams reply to prospects instantly with AI-drafted, on-brand follow-ups.
- Customer support resolves tickets faster with automated email replies.
- Freelancers manage client inboxes while maintaining consistent tone.
Key features
- Automatic email reply
- Magic Rewrite
- Translation
- Intelligence Dashboard
- Smart Categorization
- Smart Inbox features
- 1-click connections
- Draft Replies
Pros and cons
Pros
Cons
Pricing
- 14-day full product preview
- 150 emails processed (trial lifetime)
- General persona only
- Draft mode only
- 1 inbox connection
- No signature editing
- No integrations or webhooks
- 500 emails processed / month
- 1 custom persona
- Draft mode (no auto-send)
- Signature editing (text)
- Training: text + files
- Rules + labels + inbox manager
- 1 inbox connection
- 3,000 emails processed / month
- Unlimited personas + act-as
- Auto-send + Draft modes
- Signature branding + HTML
- Training: text + files + URLs
- 2 inboxes
- Slack + HubSpot + Stripe + Shopify + Instantly
- Webhooks + Translation
Reviews
Frequently asked questions
How quickly can I get started with CXassist?
Will the AI send replies without my approval?
What integrations are available?
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