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Chat Data

AI Agent & Chatbot Platform for Customer Support | Chat Data

Monthly visits
48.3K
Pricing
Freemium
Free, Entry, Most popular Standard, Professional
Added
Nov 26 2023

About Chat Data

Chat Data provides an AI agent platform for building and deploying chatbots and live chat solutions for customer support, ecommerce, healthcare, sales, and more. It connects to enterprise knowledge bases and supports deployment across web chat and multiple messaging channels, with HIPAA compliance and options for live handoffs and BAAs for medical use cases.

The platform enables users to train agents on their data, integrate with backends and third party tools, and customize the agent’s interface and behavior. It offers features for multi-modal inputs, real-time voice, and white-labeling, all within a backend designed for complex workflows and autonomous agents.

Chat Data promotes an ecosystem of MCP integrations and app connections, aiming to unify data context from apps like Gmail, Notion, Slack, Shopify, Zendesk, and more, so agents can act with access to a wide context.

Chat Data outlines plans, platforms, integrations, and limits in its pricing and solutions pages, including channels supported, HIPAA/BAA options, and scalability details.

Use cases

  • Customer support and live chat on websites and messaging apps across industries

Key features

  • AI-powered workflow automation
  • Interactive UI responses
  • Built-in MCP integration
  • Live chat escalation
  • Real-time voice mode
  • Multi-modal inputs
  • Customized voice audio reply
  • Dynamic query suggestions

Pros and cons

Pros

HIPAA and BAAs available for medical use cases
Extensive MCP app integrations

Pricing

Free
$0
per month
  • Free forever
  • 100 message credits / month
  • 1 AI agent
  • 400K capacity per chatbot (characters)
  • Shared account capacity (characters)
Entry
$15.83
mo billed annually
  • 1,500 message credits / month
  • 88M training characters / month
  • 1,500 website scraping pages / month
  • 1 AI agent
  • 5 additional purchasable agents
  • 33M capacity per chatbot
  • 22M included account capacity
  • 5 AI actions per chatbot
Most popular Standard
$82.50
mo billed annually
  • 10,000 message credits / month
  • 220M training characters / month
  • 7,500 website scraping pages / month
  • 7 AI agents
  • 14 additional purchasable agents
  • 44M capacity per chatbot
  • 110M included account capacity
  • 10 AI actions per chatbot
Professional
$332.50
mo billed annually
  • 40,000 message credits / month
  • 440M training characters / month
  • 24,000 website scraping pages / month
  • 20 AI agents
  • 1,000 additional purchasable agents
  • 55M capacity per chatbot
  • 400M included account capacity
  • 20 AI actions per chatbot

Reviews

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Frequently asked questions

Is Chat Data HIPAA compliant?
HIPAA contract with OpenAI and Anthropic; HIPAA BAA for medical use cases available.

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