ChartX

ChartX is a software service that handles Medi-Cal billing for California assisted-living facilities. It targets facilities that run care homes and want to move billing work out of their own operations. The service covers claims filing, follow-ups, denials, and appeals, aiming to reduce administrative workload and improve accuracy. It is a partner that manages the billing process so facility staff can focus on residents. The system emphasizes end-to-end management and oversight by a dedicated team rather than relying on in-house billing.

The workflow is designed so users do not need to interact with the billing process beyond initial enrollment. The goal is to align with facility operations and reduce time spent on paperwork.

Main capabilities include ongoing claims processing, proactive denial handling, and remittance tracking. The provider promises real-time flagging of issues, automated follow-up, and resubmission of denied claims. It highlights time savings for staff and a more predictable revenue cycle by removing manual steps.

Use cases

• Remittances are tracked by ChartX, with remittance advice archived and matched to claims
• Denials are identified and resubmitted automatically, reducing revenue leakage