Beside

Beside provides an AI-powered system designed for small local businesses to manage customer interactions across multiple channels. It combines a business phone line, AI receptionist, lead follow-up, CRM, website, reputation management, advertising, and scheduling into one platform. The product targets trades and local shops that rely on inbound calls. It aims to streamline operations so owners can focus on their craft rather than admin tasks.

Beside operates by learning a business and then executing actions across its tools. It connects to a business’s calendar and websites, proposes next moves like follow-ups or reviews, and requires user approval before sending anything. The approach centers on automating routine communications while keeping the business in control.

The platform promises coverage of calls, scheduling, website presence, and marketing workflows within a single system. It includes a business line, AI receptionist, CRM, website builder, SEO, ads management, and reputation tools. The company emphasizes that it runs the work for the user and provides visibility across channels to win and keep customers.

Beside outlines plans, platforms, and integrations via pricing, product pages, and the About page. It lists iOS, Android, and Web availability, and notes that Beside includes tools for phone, scheduling, CRM, and website maintenance. It also mentions a waitlist and integrations with various external services, implying scalability and ecosystem connections.

Use cases

• Be the business that wins the click
• Keep conversations moving